Privacy Policy

Privacy Policy Effective Date: September 8, 2025

Bluewave Data Solutions Inc. (“we,” “our,” “us,” or “Company”) and its subsidiaries, including Insurance Discount Finders (https://insurancediscountfinders.com), Privacy Quote (https://privacyquote.com), and Text The Rate (https://texttherate.com) (collectively, the “Subsidiaries”), respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://bluewavedatasolutions.com (the “Site”), the Subsidiary websites, submit forms for insurance inquiries, or interact with our services, including SMS/MMS messaging for insurance lead notifications and click-to-call facilitation. By using our Site, Subsidiary websites, or services, you consent to the practices described in this Policy. If you do not agree, please do not use our Site, Subsidiary websites, or provide your information.

We comply with applicable laws, including the Telephone Consumer Protection Act (TCPA), California Consumer Privacy Act (CCPA), CAN-SPAM Act, and CTIA Messaging Principles, to ensure ethical data handling and messaging practices. This Policy is easily accessible via a clearly labeled link on our homepage, Subsidiary websites, and in all opt-in forms.

Information We Collect

We collect information to provide and improve our services, including customized data leads, warm transfers, verified click-to-call, telemarketing, and insurance lead facilitation through our Subsidiaries.

This includes:

  1. Personal Information: Data you voluntarily provide, such as your name, email address, phone number (including mobile number), address, zip code, insurance preferences, and other details when you fill out forms on our Site, Subsidiary websites, or request insurance quotes. This may include demographic information relevant to insurance inquiries (e.g., age, vehicle details for auto insurance) or agency details (e.g., company name, principal contacts).
  2. Non-Personal Information: Automatically collected data, such as your IP address, browser type, device information, operating system, referring URLs, and usage patterns, to enhance Site and Subsidiary functionality and user experience.
  3. Cookies and Tracking Technologies: Our Site and Subsidiary websites use cookies and similar technologies (e.g., web beacons, pixels) to remember preferences, analyze trends, and improve services. These do not track mobile data for SMS purposes. You can manage cookies via your browser settings or opt out, though this may limit features. We do not collect sensitive personal information (e.g., Social Security numbers, health data) unless explicitly required for insurance facilitation and with your consent.

How We Use Your Information

We use your information for legitimate business purposes, including:

  • To process your insurance inquiries, send lead notifications, and facilitate click-to-call connections to licensed insurance agents.
  • To provide and improve our services, such as customizing responses to your requests, including through our proprietary AI technologies that generate responses and facilitate conversations based on your questions and interactions.
  • To communicate with you, including via SMS/MMS (see SMS Communications section below) and email (see Email Communications section below).
  • To send updates, promotions, or informational content related to insurance options, but only with your explicit opt-in consent.
  • To respond to agency requests, manage accounts, and provide warm transfer products or services.
  • To analyze usage and trends for internal business improvements.
  • To comply with legal obligations, prevent fraud, enforce our policies, or respond to legal requests (e.g., subpoenas).

We do not use your information for automated decision-making that produces legal effects or similarly significant impacts.

SMS/MMS Communications

If you provide your mobile number and explicitly opt in (e.g., by checking a non-pre-checked box on our forms), you consent to receive automated SMS/MMS messages from Bluewave Data Solutions or its Subsidiaries regarding your insurance inquiries, lead updates, or click-to-call invitations. We use our proprietary AI technologies to generate responses and facilitate conversations, tailoring messages based on your questions and interactions. All messaging complies with TCPA requirements for prior express written consent and CTIA principles for ethical, non-spammy communications, including content monitoring, feedback loops, and adherence to best practices for message content and frequency. We honor national DNC lists and send messages only during reasonable hours (9 AM-8 PM local time), except for responses in active, consumer-initiated conversations.

  • Opt-In Details: Consent is obtained via clear, conspicuous language on forms, such as: “By checking this box and providing my mobile number, I expressly consent to receive automated SMS/MMS messages from Bluewave Data Solutions (including subsidiaries like Insurance Discount Finders, Privacy Quote, and Text The Rate) about insurance options, including AI-generated responses based on my questions, click-to-call links, and limited data sharing for agent facilitation. Messages may be sent using an automatic telephone dialing system (auto-dialer). Message and data rates may apply. Message frequency varies based on the conversation (e.g., your questions), with an estimated 10-15 messages per typical interaction. Consent is not a condition of purchase or using our services. Reply STOP to opt out.” In compliance with 2025 TCPA updates, we ensure one-to-one consent for each agent or seller involved in follow-ups.
  • SMS Double Opt-In: We use double opt-in where possible (e.g., sending a confirmation SMS requiring a “YES” reply) for verification. We maintain detailed records of your consent, including timestamps, IP addresses, and form submissions, for at least 5 years as required by TCPA.
  • Opt-Out Details: You can opt out at any time by replying “STOP,” “UNSUBSCRIBE,” “END,” “QUIT,” or “CANCEL” to any message. You will receive a confirmation: “You are unsubscribed from Bluewave Data Solutions messages. No more texts.” We honor opt-outs immediately (within 10 business minutes as per 2025 TCPA guidelines) and add your number to our do-not-contact list. Opting out does not affect other consents (e.g., email), but you may revoke all consents via the contact methods below.
 
  • Sample Messages: Examples include:
    1. Opt-In Confirmation: “Bluewave Data Solutions: Reply YES to confirm consent for insurance updates via SMS, which may use an auto-dialer and AI-generated responses. Msg&data rates apply. Freq varies by conversation. Consent not required for purchase. STOP to opt out.”
    2. Click-to-Call Invitation: “Hi [Name], click [link] to connect live with an agent re: your quote. Data shared for verification/follow-ups. Reply STOP to end.”
    3. Follow-Up Notification: “Your insurance quote update from Bluewave Data Solutions. Questions? Reply HELP. STOP to opt out.”

Messages are informational and limited to your consented inquiries; we do not send unsolicited promotions or high-risk content (e.g., debt collection, gambling). We scrub numbers against the DNC registry before sending any promotional messages and maintain internal do-not-contact lists updated in real-time.

Email Communications

If you provide your email address and opt in, we may send you emails related to insurance options, updates, or promotions. All emails comply with the CAN-SPAM Act, including:

  • Clear identification of the sender (Bluewave Data Solutions or Subsidiary). – Valid physical postal address in every email.
  • Prominent unsubscribe links or instructions (e.g., “Reply UNSUBSCRIBE” or click a link).
  • Honoring opt-out requests within 10 business days.
  • No deceptive subject lines or headers. Consent for emails is not a condition of purchase, and we maintain records of consents for at least 3 years.


Information Sharing and Disclosure

We do not sell, rent, or share your personal information, including mobile phone numbers, with third parties or affiliates for their marketing or promotional purposes. As a pure click-to-call program, we do not provide leads (shared or otherwise). The consumer chooses to connect with one agent only by clicking the request-to-speak link and at no other time. For click-to-call services, when you initiate a connection via a link, we share your provided details (e.g., name, insurance info) with that single agent solely for conversation verification and efficiency during that session. Agents may store and reuse this data for follow-ups during the quoting process or policy notifications if an active client relationship is established. This reuse is governed by strict contracts requiring agents to comply with TCPA/CTIA, obtain separate consents for their communications, and prohibit unrelated marketing, resale, or storage beyond the relationship. For shared leads, agents must obtain separate express written consent for their follow-up communications. We delete shared data from our systems after facilitation unless required for legal retention.

We may share limited information with:

  • Trusted service providers (e.g., messaging platforms like Twilio) under strict confidentiality agreements solely to operate our services.
  • Legal authorities if required by law, to prevent fraud, or in response to subpoenas/court orders.
  • In the event of a business transfer (e.g., merger or acquisition), where the acquiring entity agrees to this Policy’s terms.

We have not sold personal information in the past 12 months, as defined by CCPA. All sharing is minimized and disclosed at opt-in to ensure transparency.

Your Rights

You have the following rights regarding your personal information, including under TCPA and CCPA:

  • Access: Request a copy of the data we hold about you, including consent records.
  • Correction: Request updates to inaccurate information.
  • Deletion: Request removal of your data (subject to legal retention requirements, e.g., for TCPA records).
  • Opt-Out of Sales/Sharing: Though we do not sell or share for marketing, you can request to opt out of any future sharing.
  • Withdraw Consent: Revoke consent for SMS, email, or other processing at any time without affecting prior lawful processing. Revocation does not impact agent relationships established post-facilitation.
  • Non-Discrimination: We will not discriminate against you for exercising these rights (e.g., no denial of services or price changes).

To exercise your rights, contact us at Info@bluewavedatasolutions.com or call 877-560-3030. We respond to verifiable requests within 30-45 days (extendable by 45 days with notice). For CCPA/TCPA requests, we verify identity using provided details (e.g., phone number match).

Security Measures

We implement industry-standard security measures, including encryption for data transmission and storage, access controls, firewalls, multi-factor authentication, and regular security audits, to protect your information from unauthorized access, alteration, disclosure, or destruction. We conduct vulnerability assessments and use secure protocols (e.g., HTTPS) for all communications. However, no method is 100% secure, and we cannot guarantee absolute security. In the event of a data breach, we will notify affected individuals and authorities as required by law (e.g., within 72 hours under applicable regulations).

Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we learn of such collection, we will delete it promptly and notify parents/guardians as appropriate.

International Transfers

Our services are US-based. If you are outside the US, your data may be transferred to and processed in the US, where privacy laws may differ. By using our services, you consent to this transfer and processing under US standards.

Updates to This Policy

We may update this Policy to reflect changes in our practices or legal requirements. Updates will be posted here with a revised effective date. For material changes (e.g., new data uses or sharing practices), we may notify you via email, SMS (with opt-out options), or prominent Site notices. Continued use after updates constitutes acceptance.

For questions, concerns, or requests, contact us at:

Bluewave Data Solutions Inc.

1225 N Willow Ave, Suite 100 Clovis, CA 93619

Email: Info@bluewavedatasolutions.com

Phone: 877-560-3030

This Policy is governed by California law, without regard to conflict of laws principles.